Returns
Shipped Items:
At Paris In A Cup customer satisfaction is our top priority. Please contact us with any questions or problems. You can reach us by email (fastest) at or by phone 714-538-9411.
If you received an incorrect or damaged item, please email us immediately so that we can correct the problem.
We accept returns within 30 days of delivery. (We cannot offer return shipping labels unless it is a qualified quality or damage issue.)
If you received your item as a gift, we would be happy to give you store credit to use toward a future order.
For a faster return process, please include a copy of your packing slip with a note stating why it was returned and if you want a replacement or refund.
Our physical address for sending returns is:
Paris In A Cup
Mail Order Returns
205 E Emerson Ave
Orange CA 92865
Please include a copy of your packing slip, order confirmation, or a note with your name, address, phone number, the order number, and reason for the return in the package.
Undeliverable Packages
If your package is returned to our company because the address was entered incorrectly or the package was unclaimed, we will gladly reship the package. There will be a $5.50 reshipment fee.